Shipping & Returns

Shipping

• Where we ship: addresses in the United States.
• Cost: free on every order.
• When it ships: we prepare your order once payment is confirmed. If we can't ship it within 30 days, we'll let you know, and you can cancel for a full refund.
• Delivery time: depends on the carrier and your location, and isn't guaranteed.

Address problems

Please double-check your shipping address before you pay. Once an order ships, we can't redirect it. If a package comes back to us as undeliverable, we'll reship it to a corrected address or refund the product price.

Lost or damaged orders

If your order hasn't arrived, or arrives damaged, let us know within 14 days of its expected delivery. For damage, include a photo. We'll send a replacement or give you a full refund.

Cancellations

Contact us as soon as possible. If your order hasn't shipped yet, we'll cancel it and refund you in full.

Returns

• Unopened bottles: within 30 days of delivery, you can return factory-sealed, unopened bottles for a refund of what you paid for them. Bottles from a multi-bottle pack are refunded at that pack's per-bottle price.
• Opened bottles: because this is a product you take by mouth, we can't accept returns of opened or used bottles — unless the product arrived damaged, defective, or wasn't what you ordered.
• Our mistakes: if an item is damaged, defective, or incorrect, we'll replace it or refund it in full and cover any return shipping.
• Return shipping: for other returns, return shipping is your responsibility.
• No restocking fees.

How to start a return

Use the customer support contact shown on your order receipt email, and include your order reference. We'll reply with return instructions — please wait for them before sending anything back.

Refunds

Once we receive and check your return, we refund the original payment method. Banks usually take 5–10 business days to show the credit.